Customer description and recovery process:

    The customer said that the hard drive was used on Apple computer and was in normal use before failure. One day, when the customer turned on the computer and found that it could not be turned on normally, and the hard drive of the computer could not be identified. When the situation was found, the customer immediately asked for help from the shop where the computer was bought. After checking, it was found that the hard drive was damaged. If the customer wanted to rescue the data, it should ask for help from the company that specializes in restoring the data. The customer inquired the Company from the Internet and knew that the Company is a professional data recovery company and has dealt with many cases of government authorities and large casinos. There is no need to worry about confidentiality. So the customer finally chose the Company's data recovery service. Data recovery engineers of the Company inspected the customer's hard drive and found that there were a large number of bad sectors in the customer's hard drive, which led to magnetic head damage. The Company’s engineers successfully replaced and adjusted the customer's magnetic head in the dust-free environment, and successfully extracted the original data from the hard drive by using professional equipment. However, due to the existence of a large number of bad sectors in the hard drive, and the locations of these bad sectors were basically concentrated in the directory area of the hard drive, the complete data might be recovered through manual repair. The customer’s hard drive used in Apple computer was installed with the Mac OS, and its file architecture was more complex than that of Windows system, so the manual repair of engineers was needed. After a long time of repair and verification, the engineers successfully repaired the directory area of the hard drive and extracted all the data of the customer. It was verified by the customer that all data was complete and the recovery was successful.

Reminders:

    In case of malfunction of hard drive and the need for data recovery, you are advised not to try reading the data again by keeping the computer and hard drive on, for this may cause further damage to the storage device and reduce the success rate of data salvation. You are advised to immediately send the storage device to professional data recovery companies for data salvation. Further damage to the storage device may cause the data unable to be salved.