Customer description:

    The customer said that it accidentally knocked down the mainframe when turning on the computer, which caused the computer to be unable to enter the system. After online searching, the customer knew that the Company is the only professional data recovery company in Macao, and we have helped the government, many companies and groups to recover data before, so the customer hoped that the Company could carry out data salvation.

Harddisk information：

WD 320GB HARDDISK WD3200AAJS-08L7A0

Recovery process:

    The Company's technologists inspected the hard drive, and found that there were some problems in the firmware and there were some bad sectors in the hard drive, which resulted in that the data could not be read normally. Engineers manually inputted commands, simulated a firmware access environment, used the professional data salvation tools to successfully export most of the customer's data, and successfully restored most of the data required by the customer.

Reminders:

In case of malfunction of hard drive and the need for data recovery, you are advised not to try reading the data again by keeping the computer and hard drive on, for this may cause further damage to the storage device and reduce the success rate of data salvation. You are advised to immediately send the storage device to professional data recovery companies for data salvation. Further damage to the storage device may cause the data unable to be salved.